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Author Topic: Krung Thai Bank ATM Card Requirements  (Read 64 times)

fceligoj

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Krung Thai Bank ATM Card Requirements
« on: November 30, 2019, 11:34:10 AM »
My wife has had an old style ATM card for Krung Thai Bank that was probably over 10 years old.  There was never an expiration date, sort of like a courtesy card.  There was no name on it, etc., just the 14-digit number and a code number on the front , and the magnetic strip and a signature line on the back.  So, since all the banks are wanting to go to the new 'chip' type card, KTB sent her a letter explaining the change and that the card was to expire at the end of the year.  So, dutifully she went in to do this 'upgrade.'

She had to leave the card and a copy of her National ID plus her bank book.

They responded in kind a few days later.  They told her to get the new card, she had to buy their insurance (several different options at different prices).  So, she refused and since we have a credit card with them, the ability to transfer funds from another Bank's Account, and the ability to go online, we don't need their card.  We have ATM cards at several other banks, so there is no need to have one with them.

It is like they want to reduce the number of clients with ATM cards to reduce their internal costs.

What a rip!



fceligoj

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Re: Krung Thai Bank ATM Card Requirements
« Reply #1 on: November 30, 2019, 12:04:07 PM »
Sorry, 16-digit number!!