Khon Kaen Forum

GENERAL DISCUSSION => Open discussion => Topic started by: avvocato on October 10, 2018, 12:26:30 PM

Title: Change to Deposit Procedure to Bangkok Bank New York
Post by: avvocato on October 10, 2018, 12:26:30 PM
This is from the Bangkok Bank New York Website:
https://www.bangkokbank.com/en/Personal/Other-Services/Transfers/Transferring-Into-Thailand/Transfer-money-from-US-to-Thailand-via-Bangkok-Bank-NewYork-branch (https://www.bangkokbank.com/en/Personal/Other-Services/Transfers/Transferring-Into-Thailand/Transfer-money-from-US-to-Thailand-via-Bangkok-Bank-NewYork-branchWhereas)
Whereas transfers to BBL in New York have heretofore been treated as domestic ACH transfers, this will change on April 1, 2019.From BBL New York web page - "Bangkok Bank, New York Branch, is required to receive the ACH transactions in the required IAT format.  This means that we must require that senders who wish to transmit funds to recipients at Bangkok Bank in Thailand to provide certain identifying information. InstructionsTo initiate a such an international transaction , using internet banking when you log on to your bank in U.S. website, please select the International ACH and provide the following information to your bank:Important Note: This also applies to receiving payments from US government agencies (SSA) or private organizations (Direct Deposit).
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: LungBing on October 10, 2018, 02:31:50 PM
And banks then wonder why companies like Transferwise have such inroads into their lucrative international transfers business.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 10, 2018, 08:52:10 PM

I am pretty sure this is not at the instigation of Bangkok Bank.  It is a US Government requirement to meet its new International Transfer Regulations.  They are requiring banks to track funds to specific individuals where before it was considered a domestic transfer.


It is just going to be slightly more difficult to reset our transfers or direct deposits.


It probably will also hit any transfer agent like Transferwise who does the same thing since the USG wants to track all funds leaving the US electronically.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 11, 2018, 01:51:30 PM
Has anyone figured out the procedure for this? Wow! with the embassy rumors going on about the income affidavit and now this, boy oh boy, it is true. When it rains it pours.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Jimmy on October 12, 2018, 06:40:33 AM
My very large Bank can't send IAH format, they can receive but not send, so its back to SWIFT for me.  25.00 USD a POP
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 12, 2018, 09:35:18 AM
I tried Transferwise last month to check it out.
 A little slow, but worked. But, still cheaper
than SWIFT.  I may have to go that route.f
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on October 12, 2018, 10:32:14 AM
TransferWise  https://transferwise.com/ (https://transferwise.com/)
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: avvocato on October 12, 2018, 11:25:57 AM
Does anyone else get US SSA Deposits direct to Bangkok Bank? Are they International ACH Transfers (IAT)?  I filled out the direct deposit form in a Bangkok Bank branch here in Khon Kaen in late 2016? I tried to ask one of the desk officers at the branch in Central Plaza yesterday about IAT tranfers and she looked like I asked her about a branch bank on Mars.  She said to check with the main BBL office in town on Sri Chan Rd. I will next time I check in there.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Jimmy on October 13, 2018, 05:23:05 AM
Not sure about SSA, but the VA can send them in the IAT format. 
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 13, 2018, 06:27:56 AM



KOWPOT, you wrote, "[font=]I tried Transferwise last month to check it out.  [/font][font=] A little slow, but worked. But, still cheaper [/font][font=]than SWIFT.  I may have to go that route.[/font]

[font=]You did not tell us anything about their fees and the Thai Bank fees.[/font]

[font=]When I checked the TransferWise, it provided an example, "Transfer $1,000, bank ACH fee, $1.50, their fee $10.40, then looks like a good exchange rate."[/font]

[font=]But what did the Thai Bank charge for their deposit fees?[/font]

[font=]My bank in the US charges -0- fee, then the Thai bank has two fees.  For the same example, Bangkok Bank fee is $5.00 US and then 200 baht,  or a total of about  $11.15.  So about the same.  If you transfer $2,000, my bank charges -0-, and BBL again charges $5.00 and 200 baht or $11.15.  Looks like TransferWise is more expensive as the amount transferred goes up.[/font]

[font=]Also, TransferWise said "ACH" not "IAT".[/font]

[font=]
Can you give us some insight in the total fees?
[/font]
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on October 13, 2018, 06:28:50 AM
I am for sure no expert on this, but reading about the differences between ACH regular format and ACH in IAT format it seems the only real difference is you supply the receivers home address in Thailand. So a lot depends on how you set up your transfer information. I have two addresses I use, a Thai address and an Arizona address. When I set up my Bank of America to Bangkok Bank transfer I gave my Bangkok Bank account number and New York Bangkok Bank routing number but for my address I used my Arizona address. I also said I was making a domestic transfer.


I think I will have to set up an International transfer while still sending it to the Bangkok Bank in New York who then sends the money along to Thailand. During the setup I will use my Thai address associated with my Bangkok Bank account. I am guessing the online setup process at Bank of America will include a place to also include the name and address of the branch of Bangkok Bank that I use.


I think continuing to get money to Thailand will be fairly easy to accomplish. I just hope immigration will say what they want as proof that will make them happy. I don't send the same amount every month. I skip months if the exchange rate has dropped. Wonder if that gives them heartburn?


DG
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 13, 2018, 09:16:43 AM
Frank,
you are right. I kind of left you hanging on this one. Basically, It cost me $19.00 and some change to transfer $2100.00. That might seem a little high. But, I got a better exchange rate than BKK bank was giving me.
Also, if you are happy about the exchange rate you are getting from Transferwise, it is locked in once you tell them to transfer. So even if the rate goes down in the 1-2 days it takes to receive your funds. You are locked in on the rate you agreed to.
 I normally bank with USAA in the states and transfer between them and BKK bank NY. But, USAA does not do set up IAH transfers as most U.S. banks do not.
Hopefully this helps a little more. I too am just learning. At least we have plenty of notice until 1 April.


 KrungThai Bank did not charge anything for the deposit. I guess they were happy to get it.  Another good thing. I don't have to deal with BKK bank next year. They can stuff that Union Pay Card.




   



Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: avvocato on October 13, 2018, 10:02:21 AM
...
 I normally bank with USAA in the states and transfer between them and BKK bank NY. But, USAA does not do set up IAH transfers as most U.S. banks do not.
...
Hi Kowpot:Did you talk to anyone at USAA? I wanted to give them a call to see if they have any options (other than SWIFT) for transferring to BBL. It's a good bank but they are unlikely to create a process just to deal with international transfers. Thanks.

Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 13, 2018, 04:50:36 PM
Avvocato,
No I did not talk to them personally. Looking at their international transfer choices, they listed Swift at $20.00 per transaction.  Plus you would have to pay the bank fees on this end too.
 But USAA is claiming to be on top of this. Will have to give them a call to make sure.






US ACH transfers will fail as of April 1, 2019. Will USAA upgrade before that date?(https://content.usaa.com/mcontent/static_assets/Media/prodOther_thumb_profile_avatar_army.png?cacheid=2908753893_p) (https://communities.usaa.com/t5/user/viewprofilepage/user-id/1951852)moctezuma (https://communities.usaa.com/t5/user/viewprofilepage/user-id/1951852)
Contributor








July

I currently have established a monthly automatic US ACH transfer from USAA bank to Bangkok Bank’s New York branch. Effective April 1, 2019, Bangkok Bank will no longer accept US ACH transfers, and will require all transfers to be in the “International ACH Transaction” (IAT) format, in accordance with new rules imposed by NACHA (Electronic Payments Association).
 
In accordance with the new rules, will USAA implement the required IAT transfer protocol for online transfer requests by April 1, 2019?



4 REPLIES
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 13, 2018, 07:42:11 PM

I have been investigating why this has come about.  My conclusions are:  Thai Banks have pushed back on the US  IRS for FATCA reporting as it is too cumbersome for them to manage.  So the US has 'pressured' probably all countries to implement IAT in place of domestic ACH for all foreign transfers.  Plus if you read about what that Office of the Treasury is attempting to do, it is requiring all countries to meet the same requirement as the terrorist-related countries; e.g., Iraq, Iran, Cuba, Syria, etc., where they get automatic tracking of funds being send overseas.


So we little honest guys are getting screwed.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 14, 2018, 07:10:50 AM
Makes me wonder why a Swift transfer
doesn't need to meet any of these qualifications.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 14, 2018, 08:29:36 AM
Not an ACH transfer.  The bank gets more information with Swift already.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Henry on October 14, 2018, 10:16:16 AM



 After hearing the ach transfers to BB were coming to and end, I started looking around for another way to transfer. I trust my bank and decided to use them and do a swift transfer. My bank doesn't charge a fee and I couldn't see what BB charges were, but the deposit figured out to 32.57 bt to the dollar. I think that is as good as the ach transfers, good enough for me anyway.


 Also, the transfer only took 1 day.


 I only transfer once or twice a year, so even if my bank charged for the transfers, it wouldn't be bad deal.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on October 14, 2018, 10:29:35 AM
I logged on to my Bangkok Bank account and looked at recent transactions. Money received from my Bank America account via Bangkok Bank in New York are listed as International Transfer. Clicking on the most current transfer and it is described as a FEDI B2B transaction. Does anyone have an international transfer described as IAT ACH or anything else different than FEDI B2B?
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: avvocato on October 14, 2018, 10:51:06 AM
My last SSA transaction is listed as FEDIB2B.My last personal transfer from my US Bank (USAA) is also listed as FEDIB2B. (This goes to Bangkok Bank New York.)
I don't think that these details from the website can ID a transfer as IAT or PPD. I need to be at the Sri Chan Rd. BBL bank in the next two weeks, so I'll see if anyone there can tell me if the SSA deposit is IAT.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 14, 2018, 06:23:17 PM

On my US Bank side of the transfer, my statement says only "ACH Transfer" for all transfers whether to Bangkok Bank, My Ameriprise Bank, from my checking acct to my savings account at PNC.  On the Bangkok Bank side, yes, it says "International Transfer" and the gobble-d-gook that you all stated.  So it seems all domestic bank initiated transfers are domestic ACH transfers while the New York Branch of BBL deposited it into your account as an International Transfer, which it is.


We have to go to the initiator side of transfers to see if they can transfer funds by IAT (or International ACH Transfer) forma, which is our domestic banks in the US.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 17, 2018, 08:03:11 AM
With all these issues trying to transfer funds from the US to Thailand through Bangkok Bank Ltd using ACH Transfer (domestic), has anyone gone to their bank and ask if the bank will accept and process a personal check from a US Bank On Demand Account?
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 18, 2018, 03:34:13 PM

I just spent 3 1/2 hours at the Main Branch of Bangkok Bank here in Khon Kaen with the "Foreign Remittance Manager" and a couple of his hench(wo)men.  Trying to ferret it all out, he contacted the "expert" in the Main Office of Bangkok Bank- Bangkok.  Conclusions:  1) they are focused primarily on the transmittal (direct deposit) of Social Security pension payments, 2) the Expert said that SSA has already implemented IAT and they are for Direct Deposit Accounts here in Thailand (and between the local office here and the New York Branch, they will happily process and coordinated the direct deposit with the SSA),  3) they have no answer for other agents such as US Banks or company retirement systems who routinely process "Domestic ACH transfers", 4) yes, if you write a check on your US Bank current (checking) account, they will process it within 60 days at a cost of $55 USD, and 5) SWIFT is another alternative.


I also sent an inquiry to TransferWise, here is their response:


Thank you for getting in touch.
At the moment I am unaware of the exact answer to this questions however I have passed the question on so that we can provide an amicable answer.
For now however my initial response would be that since TransferWise does not utilize international ACH it would not be an issue.
The way our product works is that when you transfer money via us you would sent it via a local transfer from your USD account to our USD account and then we convert the money and then send the money from our local THB account to your local THB account.
I hope this clarifies some of the issue however as I mentioned we are looking into the IAT question and will get back to use once we have an answer.
Kind regards
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 19, 2018, 01:11:09 PM
I have now used Transferwise two times. It appears that they use Wells Fargo Bank in the states and Bangkok Bank in Thailand.
 Frank, please keep us informed of any information updates from Transferwise and others.  Thanks.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: avvocato on October 20, 2018, 10:06:33 AM

I just spent 3 1/2 hours at the Main Branch of Bangkok Bank here in Khon Kaen with the "Foreign Remittance Manager" and a couple of his hench(wo)men.  Trying to ferret it all out, he contacted the "expert" in the Main Office of Bangkok Bank- Bangkok.  Conclusions:  1) they are focused primarily on the transmittal (direct deposit) of Social Security pension payments, 2) the Expert said that SSA has already implemented IAT and they are for Direct Deposit Accounts here in Thailand (and between the local office here and the New York Branch, they will happily process and coordinated the direct deposit with the SSA),  3) they have no answer for other agents such as US Banks or company retirement systems who routinely process "Domestic ACH transfers", 4) yes, if you write a check on your US Bank current (checking) account, they will process it within 60 days at a cost of $55 USD, and 5) SWIFT is another alternative.
Hi Frank: In regards to point #2, they are telling us that the SSA deposits will be processed with no issue as they will be in the IAT format. Was that your impression of the conversation? TIA
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 20, 2018, 03:35:55 PM

Continuing SAGA.


1.  Yes, I had asked the directly to the 'expert' in the Main Office of Bangkok Bank, and she said that the SSA Pension Payments as direct deposits will be in IAT format.  I had not had my pension sent that way since I did not want to have to go to a Bangkok Bank, identify myself to withdraw the funds.  By the way, you have to keep a minimum amount of funds in the account at all times!


2.  With Bangkok Bank, the only other alternative that allows you to process transfer requests is to write yourself a check from your US domestic bank and 'deposit' it in your Bangkok Bank Savings Account.  Then it takes 60 days for it to clear and to have your money deposited in your account, at a cost of $55 ($15 for the New York Branch and $40 for the Khon Kaen Office!)


3.  I also sent an email to Krung Thai Bank's LA Office.  Response: they only process SWIFT transfers and you cannot do it online, has to be in person by someone.  Or, you process a SWIFT transaction from your US Bank by someone directly.  You can always write a check from your US Bank and 'deposit' it in your Krung Thai Bank Savings Account.  With them, I have been told $50 fee and about 3 months to clear!


4.  TransferWise said they would be back in touch with me on the issue of IAT.  If you are right, Kowpot, TransferWise is just a convenience, especially if they use Wells Fargo Bank.  Something you could do from your US Bank yourself.  I would imagine Wells Fargo would have the same issue, IAT.  It'll be interesting to see what my contact has to say.


5.  I may have an alternative for myself.  My Financial Management Company who handles my IRA Account said they do international transfers (I'll bet by SWIFT) and they only charge $30 per transaction.  I will be talking to them directly (traveling to the US shortly) to see if it is an acceptable approach.  I would imagine they have to be able to process online requests since much of what I do with them is online.  May have to complete some type of application form though.  So, if you have a Financial Management Company managing your investments, maybe they can assist you.



Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: avvocato on October 21, 2018, 09:21:20 AM
Continuing SAGA.
1.  Yes, I had asked the directly to the 'expert' in the Main Office of Bangkok Bank, and she said that the SSA Pension Payments as direct deposits will be in IAT format.  I had not had my pension sent that way since I did not want to have to go to a Bangkok Bank, identify myself to withdraw the funds.  By the way, you have to keep a minimum amount of funds in the account at all times!
I don't know what the minimum is but for two separate months in the past two years I've had a balance in my SSA account under Baht40, so it must be pretty low. Not really a factor for those who might want to go this route.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 25, 2018, 07:28:03 AM

Just received message back from TransferWise.  Sounds like they provide a convenient online ability to send money internationally.  They seem to use SWIFT as the means.  I guess as long as it works and there is no other means.  Using SEIFT must mean someone from TransferWise goes to their bank in the US and processes the transaction.  Here is their response to my inquiry.


[font=&amp][/font]
[font=&amp]Hi Frank,[/font]
[font=&amp][/size][/font]
[font=&amp]Following up from my previous email I can confirm that all of our ACH’s are IAT formatted.[/font]
[font=&amp][/size][/font]
[font=&amp]If you were sending USD outside of the US however we would have to send this via SWIFT Transfer.[/font]
[font=&amp][/size][/font]
[font=&amp]If you were wanting to send USD domestically however we can definitely do that and the transaction would be IAT.[/font]
[font=&amp][/size][/font]
[font=&amp]If you have any other questions do not hesitate to get in touch[/font]
[font=&amp][/size][/font]
[font=&amp]Kind regards Ashley
[/font]
[font=&amp][/font]
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on October 27, 2018, 05:28:01 AM
I have now used Transferwise two times. It appears that they use Wells Fargo Bank in the states and Bangkok Bank in Thailand.
 Frank, please keep us informed of any information updates from Transferwise and others.  Thanks.


Kowpot, the two times you used Transferwise did you use the swift code for Bangkok Bank? Based on Frank's latest message, we could continue to send money to Bangkok Bank in New York using Transferwise as they say it will be in ACH IAT format. Thanks DG
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 27, 2018, 07:14:10 AM

Savannah, the TransferWise repr said their process was done a certain way.  I don't think you have to identify BBL's SWIFT number.  TransferWise goes by your accounts, one domestic and one in Thailand.  They do all the intermediate stuff.


I just finished looking at the Wells Fargo Bank site.  If you set up an account at a Wells Fargo bank branch, then sign up for wire transfers, you have to make the first transfer in person but after that you can go to their website and signon, then make further wire transfers.  Hopefully, where I will be on my trip to the US, I can find out more.  This might be the easiest way to get money from the US to Thailand.  (It may be just as expensive as any other means.)


They have another transfer vehicle called Express Send, but from what I read, Thailand is NOT one of the approved countries where one can transfer funds.


Here is one of their sites:


https://www.wellsfargo.com/online-banking/wires

Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 27, 2018, 07:22:12 AM
Set up is very simple.
Bank and account# from.
Bank, country, account# to.
 Toggle navigation[/size]

[/color][/font][/size][/color]Log i[/color][/size][/size]
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Keep track of your transfers on the go with the TransferWise app. Make new transfers - wherever you are - at the touch of a button.
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[/color][/size]All your recipientsSee everyone you've previously sent money to, and their recipient details, with no messing around. It's all there, ready when you are.



Repeat your previous transfersMake repeat transfers without the repetition - perfect for those monthly payments.



Now with Apple PayIt's now easier than ever to fund your transfers with Apple Pay. Or, use your device's camera to enter your card details in a flash.
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Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 28, 2018, 07:54:15 AM
https://transferwise.com/us/blog/international-transfer-usaa-us


For those that USAA bank this might help.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 28, 2018, 08:11:10 AM

kowpot, does your Thai Bank, which I assume is BBL, charge anything for the incoming amount, like they would if you did a direct deposit of a pension payment whether direct or through TransferWise?  I guess I would like to know is, does BBL take an amount out of your transfer you do with TransferWise?


My bank in the US doesn't 'charge' me anything but I get a reduced currency exchange rate (better than the TT rate BBL does by itself but less than the best rate as TransferWise does.)  Then I get a $10 fee for transferring through BBL's New York Branch plus 400 baht plus for it to be deposited into my saving account at BBL. 


I listened to the TransferWise video they provide.  It said that they DO NOT TRANSFER actual funds since they have services in many, many countries including Thailand.  What they do is take your money and deposit it into their account in the US, then they transfer bahts from their Thai account to your savings account at the exchange rate they provided you at the time of the execution of the transfer.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 28, 2018, 10:18:23 AM
When using Transferwise I send the funds to KTB bank. That's the only account solely in my name. The BBL accounts, one is in my wife's name and the other is a joint account. Just in case I have to show bank deposits in my name only, I am sending to KTB.
 So, to answer your question. No, my bank doesn't charge me anything. They are actually receiving funds from BKK bank inside Thailand. Transferwise gives you a complete printout of your transaction showing which bank the funds came from. In the U.S.
 So, I am hoping with the printout and the bankbook showing the corresponding deposits, that will be sufficient for immigration.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 28, 2018, 01:53:42 PM

For those of you that want to know how TransferWise does it, go to the website:


[font=&amp][/font]
[font=&amp]https://transferwise.com/

[/font]
[font=&amp][/size][/font]
[font=&amp]Then click on the box that says "How It Works" and listen to the video.  this has to be the slickest way of moving money between countries.[/font]
[font=&amp][/size][/font]
[font=&amp][/font]
[font=&amp][/size][/font]
[font=&amp]I just processed a transfer of $1000.  The great thing about them, they use the exchange rate posted on the internet, no reductions.  The fee may be a little bit higher than what I was getting from the direct transfer, but it more than made up with the higher exchange rate![/font]
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 28, 2018, 07:54:30 PM

You know when things sound to good to be true?  I just received a message from TransferWise who said.

". . . . . There are some cases where we would need to utilize a traditional international transfer . . . ."

So I checked the highlighted icon they showed.

Here it is:

"There are some cases where we would need to utilize a traditional international transfer. . . . . Usually when a SWIFT transfer is made through a bank, the recipient will be charged a fee by any banks that handle the money along the way. For all these transfers, depending on the receiving bank, there might still be additional fees which we, unfortunately, have no control over as those are not charged by us."

A US Bank transfer falls under these rules of having to use SWIFT to complete an international funds transfer.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 29, 2018, 08:53:53 AM
Some banks, yes. But mostly when transferring through investment firms.
ie; Fidelity.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 29, 2018, 05:43:46 PM

I registered with TransferWise yesterday.  Kowpot, you left some detail of the process out.  I guess you made it seems simple.  Well, today, I received an email from them telling me my transfer is being held up until I provide them with proof of who I am.  You need some ID, Driver's License or Passport, AND a photo of you holding your ID (Passport) close to your face in enough resolution to make it acceptable to do a secure review.  (Need to download both as jpegs or similar, NOTpdf's.)  Then they "Oh yes, it will take us several days to complete the security check of who you are!"


So anyone planning on applying needs to be prepared to complete their request for secure ID proof!  AND a slight delay in the transferring of funds.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 30, 2018, 08:00:37 AM
Yes, I guess I left that part out. Sorry. But I figured you would get all the info off of their website. I'm not a salesman for Transferwise. 😁
They told me it would take a few days too. But in reality, it only took about one hour.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 30, 2018, 09:52:03 AM

The interesting part is they asked for all the personal data about the two bank accounts during the registration part, and how much I wanted to send.  There was no mention of pictures, etc, as additional proof of who you are.  AND they committed to send the money and have it arrive in 2 days (28 Oct - 30 Oct.)


So on the afternoon of the 29th, and after sending the fotos, they came back after several hours and thanked me for the information.  Said it should suffice for their internal review.


Then after several more hours they came back to congratulate me on the information as it was more than adequate for the security review.


Then after less than an hour, they came back with another congratulations, that all has been approved and the money should arrived on the same day as promised, like today.


It'll be interesting to see if they do make their commitment even though I just went on my Bank's online site to check my account AND NO MONEY HAD BEEN WITHDRAWN AS OF YET!
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on October 30, 2018, 03:09:41 PM
I have received my money, but the withdrawal doesn't show up on my USAA account for a couple of days after. Not sure why.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on October 31, 2018, 07:51:19 PM

Kowpot, a repr from TransferWise sent me an email after the transfer happened and I got my money without any fee from BBL.  It was a Thai baht to Thai baht transfer, and it was from FRANK to FRANK on the Thai side.


She also told me since it was an ACH transaction, it would take a day or two before it was posted to my US Bank Account, which did happen as she said.


Now here is the description of the posting to my US Bank Account.  What I want you to notice is the "IAT" at the beginning of the description.  It seems to me that means it was an IAT transfer, which is what we need!  It took two days to process the transfer while my bank would have taken at least 3 business days plus the extra day since we are on the other side of the international dateline!  The TransferWise fee was about $1.00 less than what the Thai Bank would have charged (a flat fee for the New York Branch and then the 200 baht exchange fee by BBL in Thailand, both for the amount sent.)


When I looked at my BBL Account, the transaction was an international transfer.


This ability to transfer by IAT at a rate commensurate with the prior USBank transfers really eases my mind.  Now one thing down and looking for the best approach to work the seasoned money requirement to get my extension next September, since no income letter from the Embassy.


[/size]10/30/2018[/size][/font]
[/size][/font][/color]
IAT DEBIT (full name) MTransferWise In DEPOSIT F
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on November 01, 2018, 11:12:24 AM
👍
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Henry on November 01, 2018, 01:13:13 PM



 As I mentioned earlier, I've started using my US bank to send SWIFT transfers. I feel better knowing if anything goes wrong, my bank will back me up. I think if anything goes wrong using a transfer service, you might be on your own.


 I Googled "Transferwise reviews", and there were enough negative reviews that I didn't want to use their service.


 This is just my opinion, I know there are plenty of satisfied Transferwise customers who can't say enough good things about them.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on November 01, 2018, 07:11:53 PM

Henry, I do agree with you.  That is, if your bank allows online International Funds Transfer.  If it doesn't, you then need to go find another way to get funds transferred to Thailand after April 1, 2019.


I gave TransferWise a test try.  And of course, they put their best foot forward, including sending money in two days and not concerned about the ACH transfer from my US Bank to them.  Like they said to me after that first transfer, they 'knew' that the ACH transfer from my bank may take an additional day or two, but they processed the transfer immediately anyway.  I was pleased.


So today I tried another transfer.  As you fall through the menus, not a problem.  Then all of a sudden, they give you two choices, either via the ACH transfer as the initial one was done, but now it would take approximately 3-4 days to complete.  Everything hinged on the transfer from your bank to them.  THEY WOULD NOT INITIATE THE TRANSFER TO MY THAILAND BANK ACCOUNT UNTIL THE FUNDS FROM MY US BANK COMPLETED THE  TRANSFER TO THEM (THAT IS VASTLY DIFFERENT THAN THE INITIAL DISCUSSIONS.)  AND, OH BY THE WAY, THEY WOULD ONLY GUARANTEE THE EXCHANGE FOR A SPECIFIC NUMBER OF HOURS.  IF YOUR US BANK TRANSFER TOOK LONGER, THE EXCHANGE RATE WAS NOT GUARANTEED.


The 2nd choice was a wire transfer, never discussed initially.  The interesting part was the fee was less and the transfer takes only 1 day!  OH YES, THE CATCH, YOU HAD TO DO THE ACH TRANSFER FROM YOUR BANK TO THEM, THEN THEY WOULD INITIATE THE WIRE TRANSFER.  AND OF COURSE, THE EXCHANGE RATE WAS ONLY GUARANTEED FOR A SPECIFIC AMOUNT OF HOURS FROM THE TIME YOU INITIATED THE ACH TRANSFR FROM YOUR US BANK.


They did recommend now that you should initiate the funds transfer early in the day in the time zone of your US Bank, which in their experience reduced the time for the ACH transfer to be complete.


I did send them an inquiry asking for a clarification 12 hours ago.  No response.


I will continue to investigate other means of transferring funds.



Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on November 01, 2018, 07:19:12 PM
I did a "test" Transferwise ACH transaction and it worked as advertised and was recorded as an IAT ACH transaction. The exchange rate is good and known upfront. I transferred US  $1,000 and the fee was just over $10. I see to transfer $2,000 the fee is about $19, send $3,000 is just over $27 and sending $4,000 is almost $36. I was kind of surprised the fee went up that much as the amount sent was increased.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on November 01, 2018, 07:23:45 PM

After 12 hours, I did receive the following reply from Transfer Wise.  The interesting note is the one about using their ACH bank debit for transfers under $20,000.  I also looked at a Forbes review of TransferWise.  If you want to read the review, click on the web address at the bottom of this thread comment.  For all I know, it may have been written by one of the TransferWise senior executive!


[font=&amp]Hello Frank,[/font]
[font=&amp]I hope you are well today.[/font]
[font=&amp]I’d be happy to help answer your questions and explain each payment option. When sending from USD, we offer the option to pay using our ACH bank debit and suggest using this for transfers under 20,000 USD. This method should not have any additional fees from your bank and the only fees you will pay is shown on step 1 of the transfer flow.[/font]
[font=&amp]When sending a wire transfer, you would have to initiate this by logging into your online banking separate from our site, or visiting your local branch. We do not charge any fees to pay by wire transfer, but many times your bank will have a fee. This can depend on the relationship you have with them and typically the fees can range from $3- $40 USD. Usually they will present you different payment speeds to send the money, and if you select a 3 business day transfer to us, we most likely will receive the funds when the guaranteed rate is expired.[/font]
[font=&amp]Feel free to read more about ACH bank debit transfers [/font]here (http://links.transferwise.com/track/click/30074347/transferwise.com?p=eyJzIjoibDZSTWRYaFM1QUVjTkpPRTRlc2tSdDBwVldrIiwidiI6MSwicCI6IntcInVcIjozMDA3NDM0NyxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3RyYW5zZmVyd2lzZS5jb21cXFwvaGVscFxcXC9hcnRpY2xlXFxcLzE3MzMzOTdcXFwvdXMtZG9sbGFyLXRyYW5zZmVyc1xcXC90cmFuc2ZlcnMtZnJvbS11c2QtYWNoLWJhbmstZGViaXRcIixcImlkXCI6XCJlZDIxZDFkZDFhZDU0MDYzYmZlYTE4OWVlZjhmNTQzM1wiLFwidXJsX2lkc1wiOltcIjgxODIyMWFiNjBiZWY1MWFjYzI3NDAzNGY1YWI1ZDk5ZGYwNTk0OTJcIl19In0) and domestic wire transfers here (http://links.transferwise.com/track/click/30074347/transferwise.com?p=eyJzIjoiSTZrUF9xS1h0QnV3OEM3a3o1NWhLeTFsT0tjIiwidiI6MSwicCI6IntcInVcIjozMDA3NDM0NyxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3RyYW5zZmVyd2lzZS5jb21cXFwvaGVscFxcXC9hcnRpY2xlXFxcLzE3MzMzOTNcXFwvdXMtZG9sbGFyLXRyYW5zZmVyc1xcXC90cmFuc2ZlcnMtZnJvbS11c2QtZG9tZXN0aWMtd2lyZVwiLFwiaWRcIjpcImVkMjFkMWRkMWFkNTQwNjNiZmVhMTg5ZWVmOGY1NDMzXCIsXCJ1cmxfaWRzXCI6W1wiODE4MjIxYWI2MGJlZjUxYWNjMjc0MDM0ZjVhYjVkOTlkZjA1OTQ5MlwiXX0ifQ)
[font=&amp]I hope this helps. Please do not hesitate to let us know if you have any questions or need anything, we are always here for you.[/font]
[font=&amp]https://www.forbes.com/sites/bishopjordan/2017/11/29/transferwise-review/#3931ec3219f0 (https://www.forbes.com/sites/bishopjordan/2017/11/29/transferwise-review/#3931ec3219f0)[/font]
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on November 01, 2018, 07:28:54 PM

Savannah, I don't know what bank you use in Thailand, but when I compared the fees charged by TransferWise reduced by the higher exchange rate on the funds transferred, vs BBL's fees on ACH transfers by my US Bank direct, TransferWise transferred amount was always higher than my US bank (-0- fees) going direct to BBL (New York Branch fee + BBL Thailand fee.)


For $3,000 being transferred, I will get about 600 baht more via TransferWise vs USBank direct to BBL.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on November 01, 2018, 07:41:12 PM
I am Bank of America to Bangkok Bank. Bank of America charges $3 for an ACH transfer to Bangkok Bank in New York but say they will do it within 3 days, which is okay for me. Its like $25 for an immediate transfer. The Bank of America fee stays the same regardless of amount sent. I believe Bangkok Bank has a graduated fee based on the amount transferred to them.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on November 02, 2018, 07:44:48 AM

I am PNC Bank, or Ameriprise Bank.  Both charge $0.00 for ACH transfers to Bangkok Bank (thru the New York Branch-this is transparent to them.)  They also do the 3 business days for a transfer.


The issue is going to be after 1 April 2019.  Unless they use International ACH Transfer (IAT) format, Bangkok Bank - New York will refuse the deposit request.


Yes, Bangkok Bank has a graduated transfer fees:








[font=&amp]Fee (THB) for [/font][font=&amp] Bangkok Bank in Thailand[/font]
 
[/t] 
Not more than USD50.00
 
Free
 
0.25% of the transfer value (minimum 200 baht, maximum 500 baht)
 
   
USD50.01 - 100.00
 
3.00
 
   
USD100.1 - 2,000.00
 
5.00
 
   
USD2,000.01 - 50,000.00
 
10.00
 
   
USD50,000.01 or more
 
20.00
 
        [font=&amp][/font]
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on November 02, 2018, 11:20:08 AM

Unless I can find another means of transferring money from the US to Thailand, I will be using TransferWise.  (By the way, the Help Line recommended that I initiate transfers at the time my US Bank opens for the day (no Saturdays or Sundays, US Domestic time.)  TransferWise said the clock starts once the transfer is initiated by TransferWise and it gives your domestic bank a whole day to process the transfer, which probably takes 2 full days.  So on Monday thru Wednesday, 10PM, Thai time each of the days, and therefore 9AM (EST), or 12 hours prior, on the East Coast of the USA, I will initiate a transfer.  This should minimize the delay of the ACH transfer to TransferWise.


Also, I had just received my November pension payment through direct deposit to BBL.  This transfer was done as a Domestic ACH Transfer, as was the previous ones, and my employer had earlier sent me a message that they do not send monies internationally,  having to meet IAT rules.  When they send money internationally, it is by SWIFT, and they do not send pension payment by this means.  So, this month is the last time I will do the direct deposit.   


I processed a change to have my monthly payment deposited into my primary US Bank account, and then will initiate a TransferWise on the appropriate day of the week.  Why should I wait until 1 April to accomplish this same task?  Now I have peace of mind.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on November 04, 2018, 09:52:44 AM
Just received an advertisement from Pay Pal about the new cash transfer mechanism, Xoom.  They do initiate international transfers, BUT NOT TO THAILAND!  Process price seems reasonable, but they hedge their discussion on the exchange rate.  Bet it is much like the TT rate banks advertise.  Also, their process seems faster, but I'll bet it is still tied to the US Banks ACH transfer delivery, 2-3 business days.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on November 04, 2018, 12:33:31 PM
Tks, Frank.

PayPal allows you to have two accounts.  You can have your main account in your home country and another one in Thailand.  You can send money from your home country PP account to your Thailand PP account, and from there, deposit to a Thailand bank.  Don't know if you can get a debit card for Thailand PP to withdraw cash from ATM. 

The one disadvantage of a Thailand PP account is that you cannot fund it from inside Thailand.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Shipm8te on November 09, 2018, 08:46:30 PM
I have checked several other forums here in Thailand and I find no others (that I can find) discussions regarding the changes being made by Bangkok Bank regarding International EFT payments.  Also, has anyone received any sort of official  notification from Bangkok Bank regarding these changes.  I would imagine that they are going to have  a good many customers that are going to be surprised come April 1, 2019.  Have any of you seen anything about this change other than was is shown on the Bangkok Bank web site?
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Jimmy on November 23, 2018, 11:01:28 AM
I have found out SSA US sends funds in IACH format so your fine there, also DFAS and VA are also compliant with the IACH, so no changes if those are your payer.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on November 24, 2018, 07:54:46 AM
DFAS does not send to Thailand.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: ridge runner on November 24, 2018, 08:03:52 AM
Kowpot not sure about your statement both my social security and military retired pay(DFAS) are treated the same way and deposited into my Bangkok bank account(use same account for both) procedures was the same for both.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on November 24, 2018, 10:14:27 AM
It is my understanding they will send it to BKK bank NY. But will not direct deposit it to a bank in Thailand.
Countries Where IDD is Available
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Jimmy on November 24, 2018, 02:38:11 PM
I spoke to DFAS, and the VA, both payments are IACH compliant.  So i will continue to have them sent to Bangkok Bank as i always have.  In fact both are showing up at Bangkok bank now as IACH transfers. 
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on April 25, 2019, 08:10:37 PM
I just got a letter in the mail from Bangkok Bank. Towards the end of the letter they mention two options. I am curious about option 1, Thai Baht Remittance Service. Anyone tuned in to this service? Anyone applied for it directly by sending an email to Bangkok Bank in New York?
(https://oi172.photobucket.com/albums/w2/pdgourno/BKK%20Bank%20letter%20sized_zpsyfy7tgiv.jpg~original)
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on April 26, 2019, 07:20:51 AM
Thai Baht Remittance Service is a no go for me. I was informed by Bangkok Bank New York of the steps involved. Filling out an application, copy of passport, need orginals mailed in once, emails okay later, but you have to get a bank check from your bank in USA, made out to Bangkok Bank, and mail it to Bangkok Bank New York. Surprised such a process even exists.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on April 30, 2019, 03:07:09 PM
If you are not interested in using a service such as www.transferwise.com or another similar service provider, then find a US Bank that allows one to transfer funds utilizing the International Funds Transfer application using an online banking service.


I know that my current bank, PNC Bank, does not offer this as an online service, but both Wells Fargo Bank and Chase Bank does.  (Check out the Chase Bank website for more information.)  The interesting thing about Chase Bank is the service fee.  It costs $5 for transfers under $5,000 but it is free if your transfer is $5,000 or more.  From what they say, you are at their mercy of the exchange rate reduction as their way of making a profit from the transfer.


For me, I am quite happy with TransferWise.  I monitor the exchange rate and when I see it meets my criteria, I go online and do it.  This is typically twice a month, and when the money arrives in my Bangkok Bank Savings Account, it is identified as a "transfer from abroad" just like what is required.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on April 30, 2019, 04:29:56 PM
TransferWise (http://www.transferwise.com/u/rexa11) has been very good. It did take a little while to set up, and my first transfer got rejected a couple of times because they needed me to jump through additional hoops to verify my identity. And like everything, the website has it's eccentricities that you have to get used to. But once I got it going, it has been quick, easy, and reliable.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: LungBing on April 30, 2019, 04:33:51 PM
Agreed Rex.  But as I bank with Kasikorn Transferwise are no good for me as the transfer comes into my bank as a local one, not an International one.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on April 30, 2019, 04:46:18 PM
So open an account at Bangkok Bank.  It takes two minutes to instantly transfer funds from Bangkok Bank to Kasikorn with no service fee.  Sure it's an extra step, but then we should all be getting good at witlessly jumping through hoops by now. One of the advantages in my system is that if you keep the Bangkok Bank account reserved just for the purpose of receiving foreign transfers, it is dead simple at extension time to demonstrate that you have been bring in enough $$$.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on April 30, 2019, 07:46:24 PM
I keep looking around but TransferWise is the clear leader for me now. Bank of America does have an online wire transfer option that has all the info needed to meet the IAT format test. It uses the swift code for Bangkok Bank which I am fairly certain means the it has no need for Bangkok Bank in New York. However, the cost exceeds the cost of TransferWise and the exchange rate is terrible. I did a test a couple of days ago and, five minutes apart, the exchange rate for a Bank of America wire transfer was 31.01 compared to TransferWise 31.92.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: kowpot on May 01, 2019, 06:40:07 AM
I have to agree with Rex. I use my two accounts the same way. Bangkok Bank is reserved only for immigration purposes while Krung Thai Bank is used for my everyday expenses.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Windy on July 03, 2019, 02:12:27 PM
Transferwise transfers are no longer showing as "International Transfer" in my Bangkok Bank online account.


My last transfer shows as "Interbank Transfer via SMART".  :-[
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 03, 2019, 04:44:24 PM
Damn!  You are correct, Windy.  I rec'd a TW on 1 July and it was designated "Interbank Transfer via SMART."  That's too bad, but I read on TV several months ago that it was a possibility, and when I exchanged e-mails with TW about it, they said there was no way to predict whether the funds would get deposited via SWIFT and showing as international or as local. I hope is just a one-off.

Anyone know what "via SMART" means?
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 03, 2019, 05:04:51 PM
Wed 3 Jul 2019, 4:59 pm

I just sent TW an e-mail. I am pretty sure it is a witless effort, but maybe will get some insight ... or not. I'll let you know.


Quote from: Rex to TW
Hello.  I have been making transfers to my Bangkok Bank savings in Thailand since April of this year. The deposits up until now have been designated on my statement as "International Transfer" which is what I prefer. However, the recent transfer appears as
"Interbank Transfer via SMART."  That is a deal breaker because new Thailand immigration regulations require that I demonstrate that I am importing funds into Thailand from offshore on a regular basis.

Is this a new TransferWise policy? Is it one-off? Is there any way to know or predict which transfer will appear as international? Would using a debit card and/or a borderless account make any difference in this regard?

This is quite serious and not an idle question and probably affects hundreds of your customers. I would be grateful for any assistance or suggestions you can offer.

Thanks.

Rex in Thailand
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 03, 2019, 07:08:13 PM
Rex, are you using the 'SWIFT' option to transfer funds via TransferWise?
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 03, 2019, 07:28:54 PM
Did you notice the fees for Transferwise went back up to where they were previously? Not a serious amount but up none the less.


https://transferwise.com/price-change (https://transferwise.com/price-change)
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 03, 2019, 07:37:00 PM
Rex, are you using the 'SWIFT' option to transfer funds via TransferWise?


I didn't know about a "SWIFT" option with TW. Can you explain more, Frank? Is this someting you select for each transfer? Where is it? Or is it an account setting?


Tks!
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 03, 2019, 08:00:08 PM
OK, I see it now.  When you get to "How do you like to pay?"  "Wire Transfer" is one of the options.  I never paid attention before. It is a few dollars more expensive, and I believe there could be other fees taken by various intermediary banks as the money moves through the pipeline.  However, it is worth considering as even if you provide TW receipts proving that the funds came from offshore, Imm may not accept the explanation.  I am assuming that there is not a problem using the Wire Transfer option and the it gets recorded as an international transfer ... but we want to make sure.

I'll let you know if I try it.  If anyone else has any news one way or the other, please post there.  Tks, lah!
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 04, 2019, 07:51:03 AM
I believe, not positive, that if you choose wire transfer you will pay the stated TW fee but will also be given some information to use to complete the wire transfer. You then log off TW and, in my case, log on to Bank of America. I would then do a wire transfer to TW using the information from TW. Bank of America charges 30 or 35 dollars for the wire transfer. You get the better exchange rate with this method as opposed to just skipping TW and doing a wire transfer directly from Bank of America. Would like to hear what others have to say.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 04, 2019, 09:21:00 AM
I wish my mind were built to understand this kind of stuff better than it does.  cry2

OK, so if you are correct, Savannah, choosing "wire transfer" doesn't really solve my problem. The money gets to TW by wire from BofA rather than ACH ... but then TW is going to deposit it Bangkok Bank in the usual way; which may show as "international transfer" or may show as "Interbank Transfer via SMART." Rats! Or am I missing something?  >:(
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 04, 2019, 09:26:57 PM
I think you are correct. I have a TW deposit due tomorrow and will let you know how it gets coded, international or SMART. One thing to point out is if you do a wire transfer directly from Bank of America to Bangkok Bank in Thailand swift code, nothing to do with Bangkok Bank New York routing number, if will be coded as international transfer. Costs more and exchange rate is bad but it will be coded international.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 05, 2019, 05:12:21 PM
I got the money from Transferwise today and it was also coded in my Bangkok Bank account as an Interbank Transfer Using SMART.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 05, 2019, 07:17:28 PM
Savannah, what bank with whom do you have your account that you use to send money through TransferWise?  I wonder if that has something to do with it.


Let us know.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 05, 2019, 08:41:21 PM
I have used a couple of different banks; BofA and First Internet.  This most recent was the first one desginated SMART and it originated from BofA.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 05, 2019, 09:08:26 PM
I am Bank of America to Bangkok Bank. Every Transferwise transaction has been coded as International Transfer by Bangkok Bank until this one. I do the same process each time on Transferwise by clicking on the "repeat transaction" button on the Transferwise website.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 06, 2019, 07:30:34 AM
I might give OFX a test in a few weeks:


https://www.finder.com/international-money-transfers (https://www.finder.com/international-money-transfers)
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 06, 2019, 10:28:45 AM
I have written to BoA to clarify, but it looks like a TT in Thai Baht is $20. In dollars it is more.   That's cheaper than TransferWise depending on the amount.  I find that hard to believe, so will be interested to hear back from the bank. I'll let you know and meanwhile am exploring some of the services Savannah posted.  Tks, Savannah!
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 06, 2019, 02:58:41 PM
Savannah,  I am concerned with the 'fine print'.  Many including OFX indicates a potential intermediary bank involved in the transfer, which may require a transfer fee.  That is not the problem, but it does raise the same issue you and Rex have had with TransferWise, an intermediary bank involved in the transfer; i.e., one who uses KTB's SMART MONEY as part of the transfer.


I too sent a query to TransferWise and am still waiting for an answer.  Should happen Monday.


Frank
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 06, 2019, 03:22:30 PM
To me it seems that using TransferWise and having the transaction coded as an international transfer every time is just not likely when you consider their business model. TW has bank accounts in lots of countries so they never make an international transfer. TW get American dollars from my USA bank and it goes into TW USA bank. TW notifies their people in Thailand and money is taken out of TW Thai bank account and put in my Thai bank account.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 06, 2019, 04:02:07 PM
Before I applied to TransferWise, I had contacted them by phone, and they assured me that their transfers were in the IAT format.  That was my first concern which was alleviated since Bangkok Bank - New York was no longer going to  accept direct transfers from US Banks in the domestic ACH format.


So, I did a small transfer initially and when it showed up in my Bangkok Bank bank account as a transfer from abroad, I was satisfied that they were meeting my needs.  Yes, I understood the way their business model worked with accounts in the various countries they do business.  I expected the money trail that I started with the 'send money' request in the IAT format would carry through to the end with the deposit.  I doubt if TransferWise would change the data I provided with the 'send money' request to what an intermediary bank would do.


Now with this new monkey wrench that has happened to you and Rex, what to do.


I started reading in some detail how other money transfer companies were doing it, and most of them do it the same way as TransferWise, bank account in countries where they do business.  Several even mentioned they use intermediary banks in some of their transactions.  (I did send queries to several of them already.)


Well, we TransferWise customers do have a record of the transactions and what was delivered to our bank accounts in Thailand, the exact amount of each transaction in Thai Baht and the date deposited.  Hopefully, that will provide enough confirmation for Thai Immigration, if SMART MONEY becomes the norm.


OR, we have to go the 800K route.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 06, 2019, 07:17:20 PM
I just received a response back from WorldRemit, does not seem to be a service to meet our needs.


Quote from: WorldRemit
Your case number: 088xxxxxx : Hi ,Thank you for contacting us.Apologies from the previous email that you have received. In regards with your query, I believe you are sending from the US. If you will be using our service to send or transfer your funds through bank deposit from your US bank account to Thai bank account, it will only shows our local partner's details in your Thai bank statement. In additional to this, it will not shows the proof that the funds has been transferred from abroad. Furthermore, the only thing that we can send you is the proof of payment that you have placed with us and it will indicate our office address which is from the UK and also showing your details and your address as to where you are sending from. I hope this answers your query. If you have further questions or concerns, please don't hesitate to reach out to us by replying to this email, or by contacting our 24/7 toll-free customer support service line, found on our website under 'Contact Us' or visit our FAQ on the website. Thank you for choosing WorldRemit!
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 07, 2019, 10:01:32 AM
Seems like we have gone full circle. Seeing posts, mainly on Thai Visa, about this topic it seems that while Bangkok Bank New York will one day soon stop accepting ACH transfers, sending them a domestic wire transfer will make them happy. If you happen to have an account like Schwab or Vanguard you might be able to send a domestic wire transfer for less money than Bank of America or other banks.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 08, 2019, 02:25:20 PM
I just received this message from TransferWise.  I have copied it below.  So, unless you want to go through the hassle of contacting TransferWise so they can 'try' to make sure the transfer comes through as an international transfer, then use their other approach, using the SWIFT approach.


Thanks for reaching out to us. Because we have a local Thai banking partner, payments will appear as being deposited domestically. However, we do have 2 Thai banking partners capable of indicating a transfer as foreign on your bank statement. We can't always guarantee which partner a payment is paid out through, but if you wish to route payments through one of these banks, please give us a call once you've set up a transfer and we will do our best to manually route the payment through them.Alternately, you can ensure a payment appears as being sent internationally by making it a Swift payment (by choosing International Wire as the payment method). These are more expensive due to fees taken by intermediary banks, but it's guaranteed to reflect as an international payment on the bank statement. I hope this information is helpful, but I'm happy to help if you have any questions!"
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 08, 2019, 07:31:58 PM
Tks, Frank!

TW sez: "You can ensure a payment appears as being sent internationally by making it a Swift payment (by choosing International Wire as the payment method.)"


OK, I give up. Where exactly do you chose International Wire as the payment method??? I know that when you are setting up the transfer, you get to "How would you like to pay?" and are given 4 choices:

-Bank debit (ACH)
-Wire Transfer
-Debit Card
-Credit Card

but that doesn't seem like what the TW guy was talking about. It looks like you are asking your bank to pay TW by wire, which would expensive, at whatever your bank charges for wire transfers.  What am I missing here? Or is there some other place to choose "International Wire as the payment method"????


I guess that the guys at TW can only relate to our questions in a limited sense. They don't realize being able to remain in LOS might depend upon their answers.  And even if Intl Wire Transfers are more expensive, that has got to be the plan until something better comes along.

People on TV are talking about attaching TW pdf receipts to their bank statements to prove the the funds come from offshore even if the get posted in bank book as SMART.  While that seems logical and "should" be sufficient, there is no reason to believe that I/O will accept it.  I would need to hear a lot of successful reports before I would feel like I could count on it. 

I am so tired thinking about this stuff.  If it were not for my cats, I think I would be out of here tomorrow.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 08, 2019, 08:18:45 PM
I just walked through the process on TransferWise and got to the point of identifying a Bank to do the wire transfer.  One of the banks was BofA.  There are 3 others.  My Bank is not one of those banks.  So, I would have had to make an online transfer to TransferWise in England, which my bank will not do unless myself or another person on the account goes to a branch and initiates the transfer.


So it looks like to use the wire transfer approach, you should be able to do it straightforward with one of the 4 bank identified by TransferWise if you have an account with one of those banks.


I am out of luck.


The falling through the menus to do this type of transfer with TransferWise was pretty easy, step-by-step.


In answering your first question, Rex, click on the button to the left of "Wire Transfer".  The menus then takes you through the process.  At every step along the way, you can cancel the process.


It looks like, yes, it will cost you some amount with the bank identified as the sender.  If you have the ability to have BofA to do the transfer without the assistance of TransferWise, you should be able to save something.  Since I don't have the ability to complete the process, I cannot share any more experience with the full process.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 08, 2019, 08:30:18 PM
I just went on the BofA website and checked for Wire Transfers - international.  If you have an online account, seems to be pretty easy, and the international transfers in the foreign country's currency, the cost is $35.


https://www.bankofamerica.com/content/documents/deposits/service/pdf/Domestic-international-wire-transfers-info-sheet.pdf (https://www.bankofamerica.com/content/documents/deposits/service/pdf/Domestic-international-wire-transfers-info-sheet.pdf)


PS. I may consider getting a BofA account on my next trip to the US.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 09, 2019, 04:04:25 PM
I went to Immigration today to get an exit re-entry visa for my trip to US of A (new grandson, pix available). I was prepared to ask some questions about Bangkok Bank etc. I got a six month transaction statement and current balance letter from Bangkok Bank yesterday. Turns out you can get a six month transaction statement on the spot for 100 baht but a one year transaction statement has to be ordered from Bangkok and will take a week. I sort of know one of the ladies at Immigration and got with her for my exit re-entry stamp and question asking. I asked what has replaced the embassy income verification letter if you want an extension to a retirement visa. She said the one year transaction statement showing 65,000 a month or more deposited each month from a foreign source and the current balance letter. Okay, that is good. I showed her my last deposit from TransferWise showed up as a local transfer. But I then showed her the TransferWise receipts for the last three deposits and how they look identical. Very clear the money came from the USA and ended up in Bangkok Bank. The only difference is on page 2 of the TransferWise receipts. Everyone says paid out from banking partner Bangkok Bank except the newest one in July which says paid out from banking partner Kasikorn Bank. She asked why and I said I don't know but the paperwork shows it came from the USA. She agreed and said bring the TransferWise receipts when I get my retirement extension in September and she would be happy. There you go, wanted to put this on paper in case my steel trap memory bank malfunctions. ps: they will move again sometime this year, sounded like out of town on the way to Udon Thani.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 09, 2019, 04:26:47 PM
Very encouraging, Savannah!  Thanks very much for doing the reconnaissance and posting here.

Yes, please post pix of new  grandrugrat!
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 09, 2019, 05:58:03 PM
You did good Savannah!


Now, which lady with whom did you conversed about the TransferWise possible issue?  Cubicle #2, Cubicle #3, or Cubicle #4 starting from the left.  We all know that the young man is in Cubicle #1.
Title: First Internet Bank $20 Intl Wire Transfer
Post by: Rex (Admin) on July 09, 2019, 06:30:50 PM
I think I posted this elsewhere and mistakenly said I was talking about BoA. Actually, it is First Internet Bank
https://www.firstib.com/ (https://www.firstib.com/) I was talking about.  They just confirmed that an Intl Wire Transfer in baht is only $20. Amazing! It would be $50 in US$.  They also reminded me that there are intermediary banks involved who may pose additional fees. 
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 09, 2019, 07:43:41 PM
Other requirements by firstib.com.  Rex, just checked and see below, international wire transfers are $50 each by firstib.com plus any intermediate banks or end bank fee they are not reponsible.


For your security, we will not send any wire transfer if we are not able to reach you by phone or email to verify the request.  Are they open 24/7 other than federal holidays?
[/size][/color]


[/size][size=1.75rem][/size][size=inherit]Wire Transfers[/size][size=1.75rem]


[/size]
[size=1.75rem][/size][size=1.25rem][/size][size=inherit]Outgoing transfers – domestic[/size][size=1.25rem][/color][/size]$20[/font][/size][size=1.25rem][/size][size=inherit]Outgoing transfers – foreign[/size]3[size=inherit][/size][size=1.25rem][/color]$50[/font][/size][size=1.75rem]
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 09, 2019, 07:53:44 PM
You did good Savannah!


Now, which lady with whom did you conversed about the TransferWise possible issue?  Cubicle #2, Cubicle #3, or Cubicle #4 starting from the left.  We all know that the young man is in Cubicle #1.


I spoke with the boss, deputy inspector, of those four. She sometimes helps at a cubicle but is more often behind the scenes and provides a final signature and approval for some transactions.
Title: Reply from TransferWise
Post by: Rex (Admin) on July 09, 2019, 08:11:52 PM
Tue 9 Jul 2019, 8:07 pm

Nothing really new here, but thought I would share the reply I just rec'd from TransferWise. Nice response, nice, helpful attitude


Quote from: TransferWise



Anneli Lepik (TransferWise)

Jul 9, 13:56 CEST

Hello Rex,

Thank you for getting in touch with us and apologies for the late reply.

Indeed, there have been cases where when sending funds to THB, it is shown as "Interbank Transfer via SMART."

The reason for this is that in Thailand we use 3 different banking partners and two of them can provide confirmation for the international funded transfers.

It's not a new TransferWise policy, it simply happens because in Thailand we have 3 banking partners and which one we use for a specific transfer depends on different circumstances. It's simply the way we operate.
These circumstances do not depend on the payment method, amount nor whether you send the money from your Borderless account. It is also not possible to know or predict which partner will be used.

We can do one thing though - if you wish your funds to be sent out via a specific partner, in your case Bangkok Bank, then you should do the following:

When you set up a transfer on TransferWise and you wish it to be sent out through a specific partner (in your case Bangkok Bank) please give us a call informing us about it (contacts can be found here, please note that during weekends we don't have phone support).
This way our customer support could immediately add a note to the transfer order and notify our relevant team and the transfer would be sent out through that channel.
A phone call is better than email because we can react faster to the phone call.

However, unfortunately even when contacting us to send the payment out through a certain partner, we will do our best to do so, but we cannot still guarantee this 100%.

This is due to the fact that there may be factors out of our control (e.g. a certain partner might be facing a technical or other issue and the system will route the payment via another available partner to ensure same day delivery).
When requesting the payment to be sent out through a specific partner, it may also take a bit longer for the transfer to go through.

I understand this may not be a fully satisfying answer.

I can assure you though that our team is working hard on trying to find a better solution for this situation but at the moment, notifying us after you set up the transfer is the best way.

If there is anything else we could help you with, please get back in touch with us.
We'll do our best to help!

Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 10, 2019, 04:46:55 PM
I just received my transfer through TransferWise, and lo and behold, it too was an 'interbank transfer using SMART money', just like you, Rex and Savannah20.

The receipt indicated that it was sent by me from my USA Address in USD$, processed and converted to THB by TransferWise and delivered to my Bangkok Bank Savings Account.  (No mention of my USA Bank.)  And at the very end, it states:

"Paid out from
Name TransferWise Ltd on behalf of FRANK XXXXXXX
Delivered via Local bank transfer
Banking partner TMB"

So, TMB is also one of their local partners besides BBL and Kasikorn.  Wonder who else is their 'local partner.'  By the way, the local USA office my transfer was processed by, New York, New York, licensed to do business in New Jersey.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 10, 2019, 05:08:35 PM
Just an added note to this past transfer.  With every other transfer where the funds went directly into my BBL Savings Account, whether me transferring through BBL-New York before they would no longer accept domestic ACH transfers and the 15 or TransferWise transfers where they all stated "from abroad", I would get an SMS message from BBL that the funds arrived.

This past one, NO SMS from BBL!  It just arrived with no notification.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 10, 2019, 05:35:59 PM
Thanks for all of this, Frank.

Slightly off-topic (and not relevant anyway) but I read on TV that social social security deposits to Bangkok Bank New York (when that was still possible) had to be collected in person, not ATM.  Is that true?
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Savannah20 on July 10, 2019, 07:43:13 PM
I will find a Kasikorn Bank and go in and try to get a receipt or something for the TransferWise transaction of my money to Kasikorn. Not too optimistic but easy enough to try. Maybe Frank can ask at TMB?
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 10, 2019, 08:24:54 PM
Yes, I think you can still apply to have your SS check direct deposited in a special Bangkok Bank saving account.  It is supposed to take about 3 months to have it implemented.  Since BBL has a New York branch with a bank routing number, the SSA can easily send the monthly payments to the account, and they do it using the correct IAT format.

Bangkok Bank requires a special account, separate from any other account.  This direct deposit account requires the individual to go to a branch, and show identity proof to withdraw funds.  You can also have other funds directly deposited (such as TransferWise transfers whether funds from abroad or local transfers, even by doing it online.  (I did one by mistake and had to go to a branch and get my money out of the account.)

In my haste before finding out about TransferWise, I set up one of those accounts.  I applied through the BBL Branch in KhonKaen to submit a direct deposit request to SSA back in September.  Supposed to take 3 months, right!  It's been over 10 months and no direct deposit, thank goodness!  Hopefully the application has expired.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: TerryLH on July 11, 2019, 07:44:41 AM
I had Bangkok Bank fill out the form for direct SS deposit.  I sent it to the Manila SS Benefits office where it was signed for 29 May. 
My SS was deposited in my account 3 July.

You don't need to go through the NY office. 
Use the Swift code for your bank and it goes straight to your account without being routed through NY.
I believe there are now several Thai banks that you can do this at.

Terry
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: avvocato on July 11, 2019, 08:35:39 AM
When I first moved here in Sep 2016, I opened a special BBL account for my SSA direct deposit. I filled out several forms at the bank (branch at Central Plaza). The bank took all the forms and processed them. No involvement on my part with SSA (USA or Manila).  My next SSA check for October (a little over one month later) was deposited (in Thai Baht) to my BBL account. It was coded as FTT (Foreign Transfer). Ever since that time  (now 34 months), each month SSA deposits my check and BBL receives the funds coded the transaction FTT.
I cannot use an ATM with this account so every month or, at most two, I go in person to any branch, and transfer funds to my normal BBL account. The exchange rate is OK, not the best but certainly not the worst. The rate is the only way anyone (BBL) can collect a "fee".  No "fee" is ever posted.New York BBL is not involved and I have a record in passbook showing that all SSA transfers are "foreign" transfers.Now (as Terry stated) BBL is no longer the only bank that can receive direct deposit from SSA.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 11, 2019, 09:50:38 AM
Thanks, Terry.  Just to confirm or double-check. Does the deposit from SS need to go into a special account that you cannot access online or by ATM?  Of can it just go to your regular account?  Ooops! I just re-read Avvocato's post and it answered my questino.

Tks, lah!
Title: More on Transfer Wise
Post by: Rex (Admin) on July 11, 2019, 10:05:56 AM

Thu 11 Jul 2019, 9:51 am

I just spoke to TransferWise in OZ to confirm two things:



1. There are many TW support offices. As my I have an address in the U.S. and in Thailand, does it matter which I you call?  [No, you can transact business with any office]


2. Are you familiar with the procedure where we may initiate a transfer and then call you to request that it be manually routed to Bangkok Bank?   [Yes. She understood exactly what I was asking and confimred that can call her office to request manual routing]

Note that every time TW has provided this suggestion, it has been framed as we will do our best, but no guarantees. I will try tomorrow and let you know.




TW Customer Support Phone Numbers

Select a region United States
+1 888 908 3833

Mon - Fri 8:00am - 8:00pm EDT



peak to a team member nearest to you
Select a region Australia
+61 28 0466 244

Mon - Fri 8:00am - 8:00pm AEST



peak to a team member nearest to you
Select a region Singapore
+65 3158 3259

Mon - Fri 9:00am - 5:00pm GMT +08

Open Now
 
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 11, 2019, 11:26:04 AM
Thu 11 Jul 2019, 11:21 am

OK. I just initiated a TW between First Internet Bank in the U.S. Bangkok Bank.  I called a nice lady at TW OZ and requested it be manually routed through Bangkok Bank to post as an international transfer rather than SMART.  She sounded a little like a deer frozen in the headlights.  I don't know why, I not that scary! Anyway, she said she would do her best and that was done and dusted!

Maybe if everyone does this, TW will get tired of processing all the phone calls and will provide a better solution.

I'll let you know when I know more . . .
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 11, 2019, 03:09:50 PM
Rex, which location at TW did you contact?  There are so many including several in a country.  I think if we called the same location there will be a greater impact.

In the TW email to me, one of the woman's statements was as follows:

"We can't always guarantee which partner a payment is paid out through, but if you wish to route payments through one of these banks, please give us a call once you've set up a transfer and we will do our best to manually route the payment through them."

So what information did you have to provide?  I would imagine your TW Membership ID and the transfer order at least, and probably how much.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 11, 2019, 04:49:29 PM
Thanks Frank. I forgot to mention that all she asked for was my membership number and the amount of the transfer.  I already told her her that I had initiated the transfer only a few minutes before a called.  Once you login, your membership number is under your name/photo in the upper right corner.

Several (many?) of us here and on TV have received the same information as you on the phone and by e-mail about calling and requesting them to manually route the funds through BBL.

I called the OZ customer support number that I posted. The numbers I posted, I just copied and pasted from TW website "contact us" page.  There were a while bunch of countries in the dropdown.  I just nabbed the three I shared; U.S., OZ and Singapore.  I wanted to be sure the OZ number was OK to use because the 12 hour time difference between Thailand and the U.S. made timing the transfer and the phone call complicated.  I wanted to make the phone call immediately after I initiated the transfer. The people I spoke to sounded like bonafide Aussies.


I just checked on my transfer initiated this morning (It's 4:30 pm now). And here is the tracking:



Transfer to Rex Alexander
Arriving, 12 July 2019


750 USD
22,645.07 THB


Today
You set up your transfer

Today
We received your USD

Your money's taking longer to pay out

Sorry for the wait — we need a bit more time to process your transfer. The rate for your transfer is 1 USD ? 30.5750 THB.

We pay out your THB

You receive your THB



I  have read on TV that others trying the manual transfer request have gotten the same "delay" message.  Fortunately, a few days one way or the other is not critical for me, but it might be an issues for some people.
Title: TRANSFER WISE - Small update
Post by: Rex (Admin) on July 17, 2019, 04:28:21 PM
Wed 17 Jul 2019, 4:18 pm

I have recently made three transfers with TW, as follows

Sent                $$              Rec'd                         Status

Mon 15 Jul  :  850.00  :  Wed 17 July, 14:00  :  Intl Transfer
Mon 15 Jul  :  450.00
Thu 11 Jul   :  750.00

As you can see, I have only rec'd one of the three, but Eureka! It was marked as International.  In the TW tracking on their website, there was a note in the tracking saying that the processing would be delayed, presumably because I had called and asked for a manual routing through BBL. As it turned out, there was no delay for the $850.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Reuben on July 17, 2019, 07:18:39 PM
Is the info. your provided from your Thai bank or from TW’s web site?  The proof will be how your bank in Thailand records the transaction.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 17, 2019, 07:39:59 PM
Rex, to which transfer was the receipt tied.  The way you have written it, looks like the first Jul 15 transfer arrived first even before your 11 Jul transfer receipt which has not happened as of yet.  See below you message in big print.

Wed 17 Jul 2019, 4:18 pm[/color][/color]I have recently made three transfers with TW, as follows[/color][/color]Sent                $$              Rec'd                         Status[/color][/color]Mon 15 Jul  :  850.00  :  Wed 17 July, 14:00  :  Intl Transfer[/color][/color]Mon 15 Jul  :  450.00[/color][/color]Thu 11 Jul   :  750.00[/size]
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: fceligoj on July 17, 2019, 07:48:41 PM
I too initiated a TW "send money" request on the 16th.  I immediately called their help center line in the US to request a manual routing of my transfer using BBL.  The individual said he would contact their processing center to intercept my request since it usually is all automatic.  (Seems like that number is a toll free incoming even for international calls.)

I received an email from them today that they had received the funds from my US bank and they would process the transfer by sometime on the 18th.  (That almost seems too normal.)  So we shall see if it made it as an international transfer as I requested.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 17, 2019, 08:10:09 PM
Is the info. your provided from your Thai bank or from TW’s web site?  The proof will be how your bank in Thailand records the transaction.


Sorry I did not state that clearly.  On my BBL online statement, it was marked "international transfer"  as opposed to my previous one marked as SMART.
Title: Re: Change to Deposit Procedure to Bangkok Bank New York
Post by: Rex (Admin) on July 17, 2019, 08:13:39 PM
Quote from: fceligoj
Rex, to which transfer was the receipt tied.  The way you have written it, looks like the first Jul 15 transfer arrived first even before your 11 Jul transfer receipt which has not happened as of yet.  See below you message in big print.


That is correct, Frank.  The one on 15 Jul for $850 arrived first.  The other two have not arrived yet.